Thermal Roof are proud to be both Which? Trusted Traders and Trading Standards Approved. It is very important to us that our customers have confidence when they choose Thermal Roof, Weston super Mare, to carry out their flat roofing works but what is Which? and why should you choose a Which? Trusted Trader to carry out work on your property?

What is a Which Trusted Trader?

Which? Trusted Traders is an endorsement scheme that awards reputable companies an accolade that offers consumers peace of mind when choosing people to carry out work for them. To become a Which? Trusted Trader, the process involves being assessed and verified and having a survey carried out by an official representative:

  • In the first instance an application is undertaken online and a non refundable fee paid
  • Members have to pass a credit check
  • An initial phone consultation is then undertaken
  • An assessor must visit the premises to carry out further checks
  • Customer references must be obtained
  • If improvements or actions are required, these must be carried out before the official accreditation is awarded.

This means that only companies that are serious about becoming accredited will apply for Which? Trusted Trader status and that only those that are worthy of this status are approved.

Have confidence when you choose a Which Trusted Trader

Having an accreditation from a reputable source makes a company accountable. We are extremely proud of our accolades and work hard to maintain our reputation across social media platforms and in the wider community. Much of our work is obtained via word of mouth and we are extremely confident in the service that we provide. While we are confident in our products and services, we want our customers to be able to choose with peace of mind which is why our Which accreditation is so important. We understand that, unfortunately, there are companies out there that don’t always deliver what they promise and it is our mission to ensure that we are not one of them.

For more information or to discuss your flat roofing project, get in touch today on 01934 824005.